Frequently Asked Questions


Browse the Frequently Asked Questions, or search for a specific question using the search field below.



Browse the glossary using this index

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ALL
Currently sorted First name descending Sort by: Surname | First name change to ascending

Page: (Previous)   1  2
  ALL

Picture of Admin User

Admin User

Question:

Why won’t the core content open on my computer? Why can’t I see the core content?

(Last edited: Friday, 3 October 2014, 10:12 AM)
Answer:

The core content is the first activity (indicated by an icon of a small brown cube). It will be visible and will open only if pop-up blockers on your computer are disabled or turned off. To turn pop-up blockers off go to the Tools menu of your internet browser.

You also need to have Adobe Flash Player 9.0 or above installed. Flash may not be able to be installed on some mobile devices (e.g. tablets or iPads) in which case you will need to access the core content from another computer.

Some security settings in internet browsers block some kinds of content (Flash specifically) so they may need to be adjusted. Check this by looking in the computer browser. Find the tools, settings or internet options and privacy tabs. If you cannot do this and do not have IT assistance you can search for instructions in your browser on ‘disabling pop-up blockers’.

The program is set up for use on MS Internet Explorer 7 or later, Firefox 3 or later, Safari 3 or later, Google Chrome 4 or later and Opera 9 or later. MS Word can be helpful for some activities, but is not essential.

Question:

Will the program save my work so that I can complete the module at a later stage?

(Last edited: Friday, 3 October 2014, 10:20 AM)
Answer:

Yes. Your answers are visible when you click on the ‘My results’ icon at the bottom centre of most screens in the first activity - core content.


Page: (Previous)   1  2
  ALL